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Do you live within our Registering Boundary Area?

devicesRegistering for our online patient services

Patient Services is a new secure system that will directly interact with your clinical medical record. This new system is already active and you can begin using it immediately after registration. With it, you will be able to:

• Order Repeat Prescriptions
• View Medical Records
• Update Address, Mobile numbers and E-mail Contact Details

Please note that it is very important to inform the surgery of any changes to your contact details

Register at the surgery in person

Our Online Services are available for patients aged 16 and over. This allows you to order repeat prescriptions, view your medical records online and update your contact details. The service is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

Password and username details may be given to parents for under 13 year olds. Once they reach the age of 14 years old they will need to re-register for their own online access.

All you need is a unique Username and Password. To get these, simply call in to our reception, and our staff will be happy to provide them for you. You will need to provide the reception staff with photographic proof of identification such as a Passport or Driving Licence.

Once you have them, simply log-on via our website or by clicking here.

You will be asked to change your password to something more memorable for you.

The NHS app

If you are a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It doesn’t replace existing services. You can still contact us in the usual ways.
Once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:

• order repeat prescriptions
• access NHS 111 online
• find NHS services
• view your health records
• book appointments
• and much more…

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
PLEASE USE THIS LINK TO DOWNLOAD THE NHS APP:
www.nhsapp.service.nhs.uk/login

record_voice_over Non English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services. Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages:

encryptedOnline patient services sucurity

We're serious about security

Your security is very important to us. We take a number of measures to help safeguard you while you are using SystmOnline. This page explains how to find out whether you're connected to SystmOnline securely. You can then have confidence that you are using the real SystmOnline site and all your communication with it is safe from eavesdroppers.
This site uses a security certificate issued by a trusted authority. This is a way to prove the site is genuine and to tell your browser to use strong encryption for every page you view. You will see the same technique used by online banks and shops.
Please check the certificate and familiarise yourself with how it looks in your browser. Whenever you use the site, check to make sure the certificate is still there. If it isn't, don't use the site and report the problem to your GP, who will bring it to our attention.
We have provided external links below to instructions for all the major browsers on how to view the security certificate. Click the link to open the instructions in a new window.
Anyone who is a registered patient of the practice, can register for the on-line services (appointments, repeat prescriptions and information from your medical records). Password and user name details may be given to parents for under 13 year olds. Once they reach the age of 14 years old they will need to re-register for their own online access.

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Your Data

Your Data Matters to the NHS

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

You can choose whether your confidential patient information is used for research and planning.

For more information please click on the link below.

https://digital.nhs.uk/data-and-information/data-tools-and-services/data-services/general-practice-data-hub/care-information-choices

Full Medical Record Request

You can request full medical records through your SystemOne online access.

Data Protection Act
All our records are computerised. We work in accordance with the Data Protection Act. Your information will be shared only with other medical personnel when necessary for your treatment